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 Terms & Conditions

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Last Updated: 11th November 2025

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These Terms and Conditions (“Terms”) govern your access to and use of the website, services, courses, and other resources provided by Claire Hill LTD (“Company”, “we”, “us”). By accessing or using our website or services, you agree to be bound by these Terms and our Privacy Policy.

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Please read the Terms of Use carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, incorporated herein by reference. If you do not want to agree to these Terms of Use including the agreements incorporated by reference herein, you must not access or use the Website.

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This Website is offered and available to users who are 18 years of age or older. By using this Website, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.

 

1.Changes of terms

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.

 

2.Privacy

Your use of the Website is also subject to the Company’s Privacy Policy. Please review our Privacy Policy, which also governs the Website and informs users of our data collection practices. Your agreement to the Privacy Policy is hereby incorporated into these Terms of Use.

 

3.Disclaimer

Our website, courses, and other resources are provided for educational and informational purposes only. They are not professional advice (legal, financial, medical, or otherwise).
 

4.Accessing the website and account security ​

We reserve the right to withdraw or amend this website and any service, course, program, or material we provide through the website, at our sole discretion, without prior notice. We will not be liable if, for any reason, all or any part of the website or its services is unavailable at any time or for any period. From time to time, we may restrict access to certain parts of the website, or the entire website, to users, including registered users.

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To access the website or some of the resources it offers, you may be asked to provide registration details or other information. It is a condition of your use of the website and any downloadable resources that all information you provide is accurate, current, and complete. You agree that all information you provide to register with the website or otherwise including through interactive features is governed by our Privacy Policy, and you consent to our processing of your information in accordance with the Privacy Policy.

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If you are provided with, or choose, a username, password, or any other security information as part of our security procedures, you must treat such information as confidential and not disclose it to any other person or entity. You acknowledge that your account is personal to you and agree not to provide access to the website, courses, programs, or downloadable resources to anyone else using your account credentials.

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You agree to notify us immediately if you become aware of any unauthorised access to or use of your account, username, password, or any other security breach. You also agree to ensure that you log out from your account at the end of each session. Particular caution should be used when accessing your account from a public or shared computer to prevent others from viewing or recording your personal information or login credentials.

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We reserve the right, at our sole discretion, to disable any username, password, or other account identifier, whether chosen by you or provided by us, at any time and for any reason, including if we reasonably believe that you have violated any provision of these Terms.

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5.Intellectual Property

All content available on the website, including but not limited to text, graphics, logos, images, videos, audio, templates, downloadable resources, and software (collectively, the “Content”), is the property of Claire Hill LTD or its licensors and is protected by UK and international copyright and intellectual property laws.

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You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Content solely for your personal or internal business use, and in accordance with these Terms. You must not:

  • Modify, copy, reproduce, republish, upload, post, transmit, or distribute any Content, in whole or in part;

  • Create derivative works from any Content;

  • Reverse engineer, decompile, or attempt to extract the source code of any software or digital resource;

  • Sell, resell, or exploit any Content for commercial purposes without our express written consent;

  • Remove or alter any copyright, trademark, or other proprietary notices from the Content.

 

All trademarks, service marks, logos, and trade names used on the website are the property of Claire Hill LTD or their respective owners. You may not use these marks without prior written permission.

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Nothing in these Terms grants you any ownership rights in the Content. All rights not expressly granted are reserved.

 

6. Use of Courses, Programs, Templates, and Free Resources

Claire Hill LTD offers various paid courses, programs, and associated materials (collectively, the “Courses”). By purchasing or accessing a Course, you are granted a limited, personal, non-exclusive, non-transferable licence to use the Course materials for your personal or internal business purposes only.

 

You agree that:

  • You will not modify, copy, reproduce, create derivative works from, reverse engineer, or exploit any Course in any way other than as expressly permitted;

  • You will not sell, resell, share, or redistribute any Course content;

  • You will not create competing products or services based on any information contained in the Courses;

  • You will comply with any specific Course terms and conditions.

 

7 .Use of Free Downloadable Content

Claire Hill LTD may provide various resources, including free downloadable content, paid courses, programs, templates, and associated materials in exchange for an email address. By downloading or accessing this content you are granted a limited, personal, non-exclusive, non-transferable licence to use it for your personal or internal business purposes only.

 

You agree that:

  • You will not modify, copy, reproduce, create derivative works from, reverse engineer, or exploit any Freemium Content;

  • You will not sell, resell, share, or redistribute any Freemium Content;

  • You will not create competing products or services based on any information contained within this content

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8. Cancellation / Refund Policy

Claire Hill LTD wants you to be satisfied with your purchase and to benefit from our programs. At the same time, we require that you give your best effort to apply the strategies and instructions provided in any Course, Program, or Membership.

 

To be eligible for a cancellation or refund within 14 days of receipt:

  1. You must demonstrate that you have made reasonable efforts to implement the strategies, tools, and instructions provided in the relevant program.

  2. You must submit any required work, assignments, or evidence as outlined in the terms for the Course or Program for which you are requesting a refund.

 

Upon review, if Claire Hill LTD determines that you meet the criteria for a refund, we will instruct our payment processor to issue the refund. Please note that we do not control the payment processor and cannot expedite the process.

 

A refund will immediately terminate your right to access any of the materials provided as part of the purchase, including but not limited to:

  • Video recordings, audio recordings, slide decks, and written materials

  • Templates, forms, and worksheets

  • Access to membership areas, private groups, and forums

  • Any other resources provided in connection with the purchase

 

By purchasing or enrolling in a Course, Program, or Membership, you acknowledge that refunds are conditional upon compliance with the above requirements.

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9. Communications

By accessing the website or sending emails or other electronic messages to Claire Hill LTD, you consent to receive communications from us electronically. This includes agreements, notices, disclosures, updates, and other communications related to your use of the website, Courses, Programs, Memberships, or other services. Electronic communications satisfy any legal requirement that such communications be in writing.

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We will take reasonable steps to maintain the confidentiality of any communications sent to us electronically. However, we cannot guarantee absolute security, and we cannot be held responsible if communications are intercepted, misdirected, or disclosed due to technical or legal requirements.

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You may send electronic communications to Claire Hill LTD via email or through contact forms provided on the website. Please note that sending an email or message does not create a business or contractual relationship unless explicitly agreed in writing.

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You agree to use electronic communications responsibly and in compliance with these Terms and all applicable laws.

 

10. Materials provided to the website 

Claire Hill LTD may allow users to submit content to the website, including but not limited to feedback, suggestions, comments, questions, or materials uploaded to forums, comment sections, or other interactive areas (collectively, “Submissions”).

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By submitting any Submissions, you grant Claire Hill LTD, its affiliates, and necessary sub-licensees a worldwide, royalty-free, non-exclusive, sublicensable licence to:

  • Use, copy, reproduce, distribute, publicly display, and publicly perform your Submissions;

  • Translate, adapt, or modify your Submissions;

  • Incorporate your Submissions into other works or services for the operation and promotion of the business;

  • Publish your name in connection with your Submissions where appropriate.

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You warrant and represent that:

  1. You own or otherwise control all rights in your Submissions;

  2. Your Submissions do not infringe, violate, or misappropriate the rights of any third party, including intellectual property rights, privacy rights, or publicity rights;

  3. You have obtained all necessary permissions and consents to submit the content.

 

Claire Hill LTD is under no obligation to use, review, or respond to any Submissions. We may remove, edit, or refuse to post any Submissions at our sole discretion, for any reason or no reason at all.

You agree that you will not submit any content that is unlawful, harmful, defamatory, abusive, obscene, or otherwise inappropriate.

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11. Third-Party Links and Services

The website may contain links to third-party websites, products, or services (“Linked Websites”). These Linked Websites are provided for convenience and informational purposes only. Claire Hill LTD does not control, endorse, or guarantee the content, accuracy, availability, or policies of any Linked Website.

 

You acknowledge and agree that:

  • We are not responsible for the content, services, products, or practices of any third-party website;

  • Any dealings or interactions with third-party websites are solely between you and the third party;

  • We do not assume any liability for any loss, damage, or dispute arising from your use of, or reliance on, any Linked Website;

  • Third-party websites may have their own terms and policies, including privacy policies, which you should review before using them.

 

Certain services on the website may be provided by third-party companies under contractual agreements with Claire Hill LTD. By using these services, you acknowledge and consent that we may share information with third-party providers as necessary to deliver the requested services.

 

12. Accuracy and Personal Responsibility

We make reasonable efforts to ensure that the information provided on the website and through our Courses and Programs is accurate and useful. However, errors, omissions, or outdated information may occur. You are responsible for verifying any information before relying on it.

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By using the website, Courses, or other resources, you accept full responsibility for your actions, decisions, and outcomes. You agree to exercise due diligence, good judgment, and discretion when applying any information, strategies, or tools provided.

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13.No Guarantees as to Results

Claire Hill LTD does not guarantee any specific outcomes or results from using the website, Courses, Programs, or other resources. Your success depends on your own efforts, circumstances, and other factors beyond our control.

Past results or examples provided by Claire Hill LTD, including testimonials or case studies, do not guarantee that you will achieve similar results. Any reliance on such examples is at your own risk

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14. Limitation of Liability

To the maximum extent permitted by law, Claire Hill LTD, its officers, directors, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities, arising out of or in connection with your use of, or inability to use, the website, Courses, Programs, or any associated materials or services.

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This includes liability arising from:

  • Errors, inaccuracies, or omissions in content;

  • Technical failures or interruptions;

  • Use of or reliance on any materials, information, or resources provided;

  • Third-party links, services, or content accessed through the website.

 

Some jurisdictions do not allow the exclusion or limitation of certain liabilities. Where such limitations are not enforceable, our liability shall be limited to the fullest extent permitted by law.

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15. Indemnification

You agree to indemnify, defend, and hold harmless Claire Hill LTD, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, losses, damages, costs, or expenses (including reasonable legal fees) arising from:

  • Your use of the website, Courses, Programs, or other services;

  • Any Submissions or content you provide;

  • Your violation of these Terms or any applicable law, rule, or regulation;

  • Your infringement of any third-party rights.

 

Claire Hill LTD reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you. You agree to fully cooperate with us in asserting any available defences.

 

16. Termination

Claire Hill LTD may, in its sole discretion, suspend or terminate your access to the website, Courses, Programs, or any other services at any time, with or without notice. Upon termination, all licences granted to you under these Terms shall immediately cease, and you must stop using and destroy any materials obtained through the website or services.

 

Termination does not affect any rights or obligations accrued prior to termination, including obligations regarding indemnification, limitation of liability, or any other provisions intended to survive termination.

 

17. Governing Law and Jurisdiction

These Terms, and any disputes arising out of or in connection with them, the website, Courses, Programs, or other services provided by Claire Hill LTD, shall be governed by and construed in accordance with the laws of England and Wales.

 

You agree that any claim, dispute, or controversy arising from or relating to these Terms or your use of the website, Courses, Programs, or other services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

By using the website and related services, you consent to the jurisdiction of these courts and waive any objections to such jurisdiction or venue.

 

18. No Partnership or Employment

Nothing in these Terms shall be construed to create any employment, agency, partnership, or joint venture relationship between you and Claire Hill LTD. No party has the authority to act on behalf of, or bind, the other in any manner, except as expressly stated in these Terms.

 

19. Entire Agreement

These Terms, together with the Privacy Policy and any other documents expressly incorporated by reference, constitute the entire agreement between you and Claire Hill LTD regarding your use of the website, Courses, Programs, or other services.

 

They supersede all prior or contemporaneous communications, proposals, or agreements, whether written, oral, or electronic, between you and Claire Hill LTD.

 

If any provision of these Terms is deemed invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

 

20. Contact Information

Claire Hill LTD
Office 6, Platform 26, 26 Railway Street, Chatham, ME4 4JT Email: claire@clairehill.uk

 

 © Claire HRV Hill Ltd 2025

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